This telesales training course explores all the essential telephone selling skills required to generate more leads and increased sales. It is the ideal course for all those selling a highly technical product via the telephone or video call.
4.5 HOUR COURSE
We customise all our courses to reflect your products/services and marketplace – find out more
Description
The ‘Technical Telesales Accelerator’ is a training course focusing on Telesales.
The course presents the essential values and methodology to be successful and efficient in selling technical products and services via the telephone or via video call.
This is an ideal course if you are looking to refresh, improve and re-calibrate your existing skills. You will also benefit from this course if you formerly visited your customers but now find you have to conduct business remotely from a home office.
You will explore the following modules:
- Overview of Selling
- Features and Benefits
- Communication Skills for Telesales
- Pre-Call Planning
- The Selling Process
- Questioning Skills
- Handling Reservations
- Closing Techniques
- Negotiation
- Competitor Awareness
The Telesales course is broken up into modules, combining instructor-led learning sections, followed by quizzes and exercises to ensure that the key learning points have been absorbed and retained.
Would you like to find out more?
Complete our enquiry form and we will call you back to discuss your requirements.